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NOTE:  For Technical Support with any of the products contained on this page, please call one of the following:
For U.S./Canadian technical support/service, please call the CalGraph Call Center at 1-714-578-9292.

Artisan Pen Plotter
Models: 1023, 1025, and 1026
Software and Setup Notes
What driver to use for their system or application
Setup AutoCAD 9,10, and 11 - Serial port
Setup AutoCAD 12 and 13 - Serial port
Setup Win 3.1x 907/PCI Vector driver - Serial port
Setup Win 95 907/PCI Vector driver - Serial port
Connecting/Configuring the plotter to a Macintosh computer
Hardware Notes
Common part numbers
Cable Requirements, Pin-outs
General PCI plotter setup steps
Pens and pen caps
Pens leaking or drying out
Pens skipping or dragging; Setting the pen force and speed
Test page output procedure; Confidence plot; Data shifting on plots
Missing data on plots
Plotter will not size media
Media slipping (plotter is not holding the media securely)
Not communicating
Plotter displays: INPUT BUFFER OVERFLOW message
Plotter displays: BAD EEPROM message
Plotter displays: INDEX COMMAND RECEIVED message
Plotter displays: HOST CHECK SUM ERROR message
Plotter displays: HOST PARITY ERROR message
Plotter displays: DATA FRAMING ERROR message
Plotter displays: PLOT WAS CLIPPED message
How to Remap platen
General Notes
Cut Sheet media sizes
PCI Configuration Parameters table
Network information