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NOTE:  For Technical Support with any of the products contained on this page, please call one of the following:
For U.S./Canadian technical support/service, please call the CalGraph Call Center at 1-714-578-9292.

DesignMate Pen Plotter
Models: 3024 and 3036
Configuration and Setup Notes
What driver to use for your system or application
Setup AutoCAD 9,10, and 11 - Serial port
Setup AutoCAD 9,10, and 11 - Parallel port
Setup AutoCAD 12 and 13 - Serial port
Setup AutoCAD 12 and 13 - Parallel port
Setup Generic Cad -Serial/Parallel ports
Setup Windows 3.1 907/PCI Driver - Serial port
Setup Windows 3.1 907/PCI Driver - Parallel port
Setup Windows 95 907/PCI Driver - Serial port
Setup Windows 95 907/PCI Driver - Parallel port
Problem Solving/Troubleshooting
When installing PlotWare, computer halts or reboots
Pens are leaking
Test page output; Pens are skipping, dragging, or not touching media
Media slipping (Plotter is not holding the media securely)
Plotter makes a grinding noise
Missing data; Loss of origin; Plotted entities shift; Media slipping
Plotter keeps feeding media; Fan runs with no media in plotter
Plotter does not size media; Fan will not turn on with media loaded
Plots are clipped
Yellow light blinks fast (1/10 sec interval); Not communicating
Yellow light blinks at one-second intervals; Operational errors
General Notes
Common part numbers
Cable Requirements, Pin-outs
Cut Sheet media sizes
PCI Configuration Parameters table -
Network Information