Test page output procedure; Confidence plot; Data shifting on plots.


Test page output procedure; Confidence plot; Data shifting on plots.

Plot shifts.  Drawing is correct on computer screen.

A.    If data is shifting on the plot outputs or the media is slipping, then
      refer to Problem Summary: 102X PAPER SLIPPING, and determine whether 
      the media is slipping before diagnosing the problem as Data Shifting.

B.    If the media is not slipping or expanding from humidity:

      1.    Try to determine if  the data is shifting due to a communication
            problem between the plotter and the host computer.    Remove
            the serial data cable from the back of the plotter.  Only the
            power cord should be connected. Run the Confidence Plot on the 
            plotter. You may wish to run the Confidence Plot two or three times.
            The Confidence Plot is an internally stored program in the
            plotter that is run to demonstrate that the plotter is
            functioning.  This plot is automatically scaled to fit the size
            of the sheet loaded.  To run the Confidence Plot, proceed as
            follows:

            a.    Turn the plotter off, wait three seconds, and then turn the
                  plotter power back on.

            b.    Load pens in position 1,2,3 and 4 of the turret.

            c.    Load media (load paper edges up against white load lines on
                  plotter).

            d.    The Soft Keys are the four light colored buttons that
                  surround the plotter display(Liquid Crystal Display). On
                  the plotter display, press the softkey under the word
                  MANUAL. This will cause the plotter to size the media.
                  The plotter will move  the pen carriage and media to
                  determine the size of the media.

            e.    When the plotter is finished sizing the media, press the
                  key marked NEXT on the plotter keypad.

            f.    Press the NEXT key until TEST is displayed.  Press the
                  softkey above TEST.

            g.    Press the soft key above Conf Plot.  The plotter will begin
                  to plot the internally stored Confidence Plot.

            h.    Examine the Confidence plot once it has completed.

                  i.    If the data is still shifted when examining the
                        Confidence Plot, proceed to Step 2.

                  ii.   If the data did not shift when running the plotter
                        Confidence Plot:

                        ii.1. Try another serial data cable.  It is possible
                              that the data is getting corrupted traveling
                              from the host computer to the plotter via the
                              cable.  The 102x Series plotters uses a
                              straight-through serial cable for IBM PCs and
                              compatibles [CalComp part number 11772-0250  25
                              foot 25-pin male to  25-pin female, straight
                              thru serial cable (no pins crossed)].

                        ii.2. The cable length should not exceed 50 feet
                              (For testing purposes a shorter cable can
                              decrease the error factor).

                        ii.3. If the COM port on the computer (e.g., COM1 or 
                              COM2) has a 9 pin connector instead of a 25 pin
                              connector, a commercial 9 to 25 pin adapter may
                              be used.

                        ii.4. Remove the plotter from any third party A/B
                              switch boxes, spooler, network,  etc,  to help
                              eliminate possible disruption of communication
                              between the host and the plotter.  After
                              eliminating the peripheral(s), the plotter
                              should be directly connected to the host
                              computer; send the plot again.

                  iii.  If removing the peripherals does not eliminate data
                        shifting verify whether the software is using
                        XON/XOFF or hardware handshaking.  If the
                        documentation for the software application does not 
                        indicate what handshaking is being used, contact the
                        software vendor.

                        Note: Hardware handshake is sometimes referred to as:
                        hardwire, CTS, direct control, or DTR/RTS.

                  iv.   After determining what handshaking the
                        software is using, set the plotter to match the
                        selection.  If the software allows a choice
                        between using hardware or XON/XOFF handshaking, use
                        hardware handshaking. If unsuccessful, then try
                        XON/XOFF handshaking. Note: Both the software and the
                        plotter must be set to matching values.

                  v.    To examine/modify these settings on the plotter:

                        v.1.  Load media in the plotter.

                        v.2.  Press the Softkey to select MANUAL on the
                              plotter display.

                        v.3.  Press MANUAL. The plotter will size the media.

                        v.4.  When the plotter is finished sizing the media,
                              press the NEXT key twice.

                        v.5.  Select SETUP by pressing the softkey above
                              SETUP.

                        v.6.  Select HOST.

                        v.7.  Select HANDSHAKING.

                        v.8   Match your choice to what the software requires
                              by pressing the softkey. Choices in the
                              HANDSHAKING menu are: XON/XOFF, direct control
                              (or hardware), and ACK/NAK.

                        v.9.  When the plotter display shows the desired
                              selection, press the EXIT button three times and 
                              the plotter will prompt to save the setting.

                        v.10. After the settings are saved, put the plotter
                              ONLINE.

      2.    If the confidence plot has been run and the plot appears to have
            shifted, check to see if the lines are not meeting one another.
            
            a.    For example,  if two lines are supposed to meet at a 90 degree
                  angle, and the lines do not meet.

            b.    Or the plotter draws a box and goes back later during the plot 
                  to put cross hatching in the box with a different pen, and the 
                  cross hatching does not fit within the border of the box.  

      3.    If you have already eliminated paper slippage as a probable 
            cause then it is possible you have a repeatability problem.   
            Repeatability is described as the plotter ability to return to the 
            same position on the paper within a specified tolerance.  To help 
            identify repeatability problems:

            a.    Run the plot with just one pen loaded in the plotters pen
                  turret.  Leave all other positions in the turret empty.

            b.    After running the plot with only one pen loaded,
                  observe the plot.  Do the lines meet as they should and the
                  cross hatching fits where it should?

            c.    To double check your finding:

                  Run the same plot again with multiple pens loaded in the
                  turret.  If the symptoms are back, run the same plot with
                  only one pen loaded.  If the symptoms disappear then you
                  may have a repeatability problem.

                  The number one cause of repeatability problems is not using
                  CalComp pens.  The tips of CalComp pens are made to an
                  exact length. Other vendors may not adhere to that
                  specification.  Even if you have used the same pens for
                  years and never had this problem before, you should
                  consider getting CalComp pens to see if this will resolve
                  the problem.  Be sure to assemble the pen so that the two
                  pieces fit tightly together.