Plotter displays: 907/PCI/CCGL COMMAND ERROR
Plotter displays: 907/PCI/CCGL COMMAND ERROR
A. The plotter displays this error message when it receives invalid
commands or parameters. Usually the problem is caused by configuring a
different protocol (PCI, HPGL-L, HPGL-S, or 960) on the plotter than
what the software driver is issuing. Perform the following steps.
1. Examine which software driver is being used by the software
application. If uncertain of which driver to select, refer to
the Pacesetter Users Guide, Chapter 3, for a list of common setup
values.
a. If a CalComp Pen Plotter driver (such as a 104x, 102x,
2024, 2036, or 907/PCI Controller) is being used, then the
plotter needs to be configured with the protocol set for
PCI. In general, the PCI protocol is recommended over the
remaining selections.
b. If an HPGL-L driver (such as an HP7595B, HP7585B, or
HP7580B) is being used, then the plotter needs to be
configured with the protocol set for HPGL-L.
c. If an HPGL-S driver (such as an HP7440) is being used, then
the plotter needs to be configured with the protocol set
for HPGL-S.
2. Examine any other driver settings that are configured in the
software application. If the values can be displayed from the
software application, record the values. If the software
application does not provide a way to configure the parameters
listed below, then refer to the list of common setup values
listed in the Pacesetter Users Guide, Chapter 3. If the software
application is not listed, then contact the software manufacturer
for the information.
a If using a serial port, then Baud rate, number of bits and
parity, and handshake need to be set up to match in the
software and the plotter. If the software application
allows a choice for Baud rate, select 9600 Baud. If the
software application allows a choice for handshake, choose
hardware (sometimes referred to as CTS, direct control,
hardwire, or DTR/RTS). Record the values if they are
listed in the software application.
b. If using a CalComp Pen Plotter driver, the Sync character,
number of sync characters, checksum, and End of Buffer
character need to be set up to match in the software and
the plotter. Some applications allow these values to be
user-modified, while other applications have preset values.
Record the values if they are listed in the software
application.
3. Configure the plotter. Perform the following steps.
a. Press the MENU button on the plotter until the plotter
displays: MENU - USE ARROW KEYS TO CHANGE.
b. Press the down arrow key until the plotter displays: PORT
TYPE.
c. If a serial port is being used, press the right arrow key
until the plotter displays: RS-232C. If the parallel port
is being used, press the right arrow key until the plotter
displays: CENTRONICS.
d. Press the down arrow key. The plotter will display:
PROTOCOL, followed by the value. Value selection is
application-dependent. Use the right arrow key to select
the value that is being used by the software application.
e. If a serial port is being used, perform the following:
i. Press the down arrow key. The plotter will display:
BAUD RATE, followed by the value. Value selection
is application-dependent. Use the right arrow key to
select the value that is being used by the software
application.
ii. Press the down arrow key. The plotter will display:
# OF BITS-PARITY, followed by the value. Value
selection is application-dependent. Use the right
arrow key to select the value that is being used by
the software application.
iii. Press the down arrow key. The plotter will display:
HANDSHAKE, followed by the value. Value selection is
application-dependent. Use the right arrow key to
select the value that is being used by the software
application.
f. Press the down arrow key. If the PROTOCOL selected was
PCI, then the plotter will display: SYNC # EOM CHK,
followed by the values. Value selection is application-
dependent. Use the right arrow key to select the values
that are being used by the software application.
g. Press the down arrow key until the plotter displays: SAVE
AS USER. Press the left or right arrow key until the
plotter displays 1, 2, or 3.
h. Press the down arrow key once. When the plotter displays:
INTERNAL PLOT, the plotter is set up.
B. If the problem still exists, then there might be a connectivity
problem. Perform the following steps.
1. If the plotter is connected to a switch box, a network, or buffer
box, then for testing purposes, remove them and directly connect
the plotter to the computer and then try plotting again with a
new media sheet loaded in the plotter.
2. For serial port connections, this plotter uses a straight-through
25-pin to 25-pin serial cable (CalComp part #11772-0102, 10 ft.
serial cable, or part #11772-0250, 25 ft. serial cable).
a. The serial port on a PC is either a 9-pin or 25-pin male
port (pins sticking out). Connecting a 9-to-25-pin adapter
(available at a local computer supply store) is acceptable,
either at the computer-end or at the plotter-end.
b. The serial cable must be no longer than 50 feet.
c. If the application allows a choice for handshake, select
Hardware handshake (sometimes called CTS, hardwire, or
DTR/RTS).
d. Try a slower baud rate. Sending data above 4800 baud will
not produce plots any faster.
e. It is possible that the port on their computer is not
working. Additionally, a PC with an internal fax/modem
installed might have that port disabled or might be
sending/receiving data concurrently via a TSR program.
i. Try connecting to a different port.
ii. Try connecting to a different computer.
iii. Try using a different serial cable.
3. For parallel port connections, this plotter uses a standard
Centronics parallel cable (CalComp part #18735-0129, 10 ft.
parallel cable). The cable length maximum is 12 feet, unless it
is a good quality double shielded cable. The 25-foot CalComp
twisted-pair, double-shielded cables are the only longer
Centronics parallel cables supported by CalComp (CalComp part
#717960-9, 25 ft. parallel cable).
a. It is possible that the port on the computer is not
working.
i. Try connecting to a different port, if available.
ii. Try connecting to a different computer.
iii. Try using a different Centronics parallel cable.