Using Windows raster driver, output is elongated in the X-axis (top-to-bottom) 
direction.


A.    If the plotter has a monochrome cartridge installed, but the Windows
      raster driver is configured for COLOR mapping, the output will be
      elongated in the X-axis (top-to-bottom) direction. The y-axis 
      (left-to-right) direction will not be affected.  

B.    To remedy the problem, the driver settings should match the type of 
      cartridge being used. Perform the following:

      1.   Determine what mapping option is being used in the Windows driver.

           a.   If using Windows 3.1x, perform the following:

                i.   From Program Manager, double-click on the MAIN icon.

                ii.  From the Main group, double-click on the CONTROL PANEL 
                     icon.

                iii. From the Control Panel, double-click on the PRINTERS 
                     icon.

                iv.  From the Printers window, select the TechJET 720c 56xx
                     driver. Click on the SETUP button.

                v.  The driver setup window is displayed. Click on the
                     COLOR tab.

                vi.  Observe the option button for MAP COLOR TO. A choice of:
                     COLOR, Grayscale, or Black may be selected.


           b.   If using Windows 95, perform the following:
             
                i.   From the START button, click on SETTINGS, click on 
                     PRINTERS, and click once on the TechJET 720c 56xx 
                     driver.
              
                ii.  From the FILE menu bar, select PROPERTIES.

                iii. The driver properties window is displayed.

                iv. Click on the DEVICE OPTIONS tab. 

                v.  In the PRINTER FEATURES field, scroll down to COLOR 
	     MODEL and click once.  In the CHANGE SETTING FOR
	     field, select either BLACK or GREYSCALE.  Click OK or
	     APPLY to save the change.
 
           c.   If using Windows NT 4.0, perform the following:
             
                i.   From the START button, click on SETTINGS, click on 
                     PRINTERS, and click once on the TechJET 720c 56xx 
                     driver.
              
                ii.  From the FILE menu bar, select DOCUMENT DEFAULTS.

                iii. The driver document defaults window is displayed.
                     Click on the ADVANCED tab. 

                iv.  Scroll down to GRAPHIC. If a + appears before it,
                     click on the + sign to expand the group. 
                     Click on COLOR APPEARANCE.  The options will appear
                     at the lower portion of the window. Select one of the 
                     following: Gray Scale or Color.

                     iv.1. If color output is desired, select COLOR.

                     iv.2. If grayscale output is desired, select GRAY SCALE.

                     iv.3. If black output is desired, select COLOR.

                v.   Scroll down to DOCUMENT OPTIONS. 

                     v.1.  If a + appears before it, click on the + sign to 
                           expand the group. 

                     v.2.  From within DOCUMENT OPTIONS, scroll down to 
                           PRINTER FEATURES. If a + appears before it, 
                           click on the + sign to expand the group.

                     v.3.  Click on ColorModel.  The options will appear
                           at the lower portion of the window. Select one 
                           of the following: BLACK, GRAY, or COLOR.

                           v.3.1.  If color output is desired, select COLOR.

                           v.3.2.  If grayscale output is desired, select 
                                   GRAY.

                           v.3.3.  If black output is desired, select BLACK.

               
      2.   Always use a color cartridge in the plotter when the Windows 
           driver is set to use COLOR mapping.

      3.   Use a monochrome cartridge in the plotter when the Windows
           driver is set to use either GREYSCALE or BLACK mapping. 
           (A color cartridge may be used, but only the black ink will
           be used).